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At Queue Logic, we recognise that not all contact centres have the same business and technology requirements. These differences can range from different suites of KPI Reports being required to migrating to a complex Voice-over-IP based solution with Voice self-service.

We believe that the same professionalism and processes should be adopted  no matter what the scale of the Professional Services engagement is. 

Our engagement methodology ensures that the Design, Development, Implementation, Testing and Project Management that we carry out is always to the same high standards.

As a Genesys partner, we always ensure that our Genesys Certified consultants are fully trained and have experience of delivering robust and feature rich solutions.


Please contact us to discuss your professional services needs.