Training
In order to get the most out of any technology it is important that the users within an organisation are appropriately trained. Queue Logic offer tailor made courses that are designed to suit the role of the individual being trained so as to ensure that they get the most out of each course.
Queue Logic deliver training throughout an implementation:
- At the start of an implementation we ensure that the Business Sponsors fully understand the capabilities of the technology they have purchased.
- During the implementation we ensure that the nominated users are fully trained in order to conduct User Acceptance Testing.
- Prior to rollout we ensure that all users are able to use the technology.
- Both during and after implementation we spend time with the customer’s support department ensuring that they have the knowledge and skills necessary in order to fully support the technology moving forward.
Queue Logic also offer bespoke courses to customers who already have contact centre technology installed.
Training can also form part of the Queue Logic Support offering as we believe that it is important to continually enhance the skills and knowledge of our customers.
Please contact us to discuss your training needs.
Please contact us to discuss your training needs.
